Shipping

Our shipping policies are meticulously crafted to elevate your satisfaction, emphasizing transparency and clarity. Dedicated to on-demand production, we aim to provide exceptional, high-quality shirts tailored precisely to your preferences. Our guidelines detail procedures, timelines, and associated costs, ensuring a seamless journey from order initiation to prompt doorstep delivery.

Delivery time and shipping fee

*Notes: 

• Orders placed after 5:00 PM EST won’t be processed until the next business day.
• Delivery Time = Handling Time + Transit Time
• Payment Verification: Orders are processed as soon as payment is accepted.
• Processing Time: Orders are processed on business days, Monday through Friday, Eastern Time. Please note that processing does not occur on recognized holidays observed by U.S. Postal Services (e.g., New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).

Important Notice:

Order Placement Deadline: Orders submitted after 5:00 PM EST will be processed on the following business day.

Shipping Restrictions

We currently do not ship to:

• Alaska, Hawaii, Puerto Rico, Guam, or the U.S. Virgin Islands
• APO/FPO addresses
• International destinations

Order Tracking

Once your order is confirmed, you will receive an email notification. After processing (typically 1-2 days), you will receive another email with your order tracking details. Please allow additional time for the carrier to update the tracking information.

If your order has not arrived within the estimated time frame, please contact us for assistance at support@sofitu.com or by phone at +1 (562) 202-8889 during our support hours (9:00 AM – 5:00 PM (EST), Monday – Friday).

Incorrect Address

Please ensure that your shipping address is correct when placing your order:

• Responsibility: Incorrect or missing information may cause delays or result in the order being returned to our shipping partners. We are not responsible for orders delivered to the wrong address.
• Additional Fees: Orders returned due to an incorrect address may incur additional shipping fees.
• Carrier Redirection: We are not responsible for any loss, theft, or damage if you request the carrier to forward or redirect your parcel after it has left our warehouse.

For any inquiries or comments regarding our policies, reach out to us via at info@sofitu.com or call +1 (562) 202-8889 during our support hours.